IFM Returns Policy

Returns are subject to the Sellers supplier providing a returns policy.

All second hand goods are sold as is and cannot be returned.

When we accept Goods for return they must received by us within 30 days of the date of invoice, are accompanied by a copy of the returns note/invoice, have a valid authorisation code obtained from us. If all information is in order we will provide a credit for the Goods returned.

Unless goods are Consumer Goods, before any Goods are returned there must be agreement between us and the Purchaser for the return of the Goods and the Goods must be in a condition fit for re-sale.

The Goods must not be used and must be returned in the same condition as when they were shipped.

No credit will be given for damaged or used Goods. We do not provide for return of Goods if you have been able to purchase the same Goods cheaper elsewhere.

Refunds will be given only where the Goods are returned as above and there are no other amounts outstanding and due by Purchasers and their credit account if any, does not show an outstanding balance.

The Purchaser is responsible for return shipping costs.

If Goods ordered are non stock item and has been especially ordered for the Purchaser and the Purchaser changes its mind we are not required to offer you a credit or refund. If we agree to provide you a refund or replacement for such goods, you agree to pay our re-stocking fee equal to 20% of the purchase price.